Hi @NOORBOLAR    Please check your inbox. Stay safe.   BasilDV ... View more

Hi @NOORBOLAR    Welcome to the Community!   This case will be raised to our Mobile accounts team and have someone to call you to discuss further the process. Have a safe trip back to your country.   BasilDV ... View more

Hi @NOORBOLAR ,   Thanks for raising this to us. We'd love to help and get to the bottom of this, to better understand the situation related to the charges on your Mobile Service, send me your account details (Customer ID or the Mobile Number on file) also include your best contact time so we can have our Mobile Specialists Contact you.   For reference:   How do I private message (PM) in the community  Regards, ... View more

Hi   Here are the instructions on sending a PM to the Moderator that replied to your case.   Regards, Peter ... View more

Hello NOORBOLAR, Thank you for your message and for being a part of the TPG Community. I would like to help by arranging an Accounts Manager to contact you, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information: • Username • Full Name • Full Address • D.O.B. • Telephone No. I will reply ASAP on receipt of the above. Regards PeterW How To Private Message within the TPG Community: https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45 My TPG app for IOS and Android - https://www.tpg.com.au/download ... View more