Hi TPG Support, My NBN box has not been online for over 2 days now. Your last response (10hrs ago) was: We have reviewed your issue and have forwarded it to our wholesale provider, an appointment should be booked shortly Ref: TE-5429312 Nothing has happened since. Any update? Will this continue over the weekend? Kind regards, KO ... View more

Hi TPG Support,   after noticing diminishing NBN speeds for the last 6months (I understand Covid may have made things difficult for a while) today I see speeds (down/up) of 20/0.1, 30/1, 15/0.2, 40/2, etc. I'm on a HFC with NBN100 and have basically not seen the promised speeds since I got my NBN connection beginning of the year, but today's speed takes the cake and impacts my ability to work from home. I have restarted the NBN modem as well as the TP Link router, no improvement. There are no network issues mentioned on the NBN website either.   Please advise.   Best regards, K ... View more