Hi,    You have reached the support page for TPG Australia. TPG Telecom Australia and SIMBA are two different companies. Please contact the SIMBA social media team via their Facebook Page at https://m.facebook.com/SIMBAtelecomSG/ for further assistance regarding your enquiry. SIMBA Mobile:  https://simba.sg/home  https://support.simba.sg/hc/en-us/requests/new  ... View more

Hi @yeoal,    I believe this is a Singapore number.    TPG Australia & TPG Singapore are 2 separate companies. Kindly send an email to Singapore Mobile Team at support@tpgmobile.com.sg so they can provide further assistance.   Kindly check their Facebook page here: https://www.facebook.com/tpgmobilesg/   Cheers!  ... View more