Erika,   I managed to get the landlord to give me a green light to install it by fearing $370 cancellation fee same as what TPG did to me.  Now I get someone to come over to install.  Finger crossed.  I hope I do not have any issue with the phone socket installation.   As for TPG, it is just a bad service to only include the installation from street to MDF.  TPG also doesn't provide to organise someone to installl from MDF to unit.  I recevice some quotes, one of them is $1000.    Someone will come tomorrow, hopefully my ADSL will be all installed.   Regards, Ping   Regards, Ping   ... View more

This is just getting too complicate.   I am the tenant and I know I will move to the flat.  It is a 30-40 years old building and I assume there will be a phone socket but there is none. The landlord doesn't want to pay the phone line installation.  There is an obvious solution but to connect into the cable for internet. TPG will need to charge me $370 to cancel the ADSL contract.  This is not fair as I get charged to "install" the ADSL and I also get charge to pay a month fee upfront. This is just very unfair.  I am happy if TPG can organise and install the phone socket under their umberalla to provide me the phone and ADSL service.  I understood that I will need to pay extra than a standard installation. This time, TPG provides me a nightmare.  I need to organise a techinal at my own cost and someone quote me $1000.  We live in a greedy country as everyone just tried to get whatever money that they can. Just unfair. Regards, Ping ... View more