Hi,   I have logged several tickets but each time it was closed with the response "we can see your internet signal has been stable for 24 hours so there is no problem".    Ticket number: 10696738, 10710375, 10679310 plus another 3 tickets I did not record.   Basically we switched over to NBN a few weeks ago and we are getting random drop outs. After calling the help desk, your engineers confirmed there had been drop outs according to their logs. The standard response I got was "We'll monitor the situation and get back to you". Then after 24 hrs of no drop outs, you close the ticket then I have to raise a new ticket for another random drop out.   Very frustrating having to log a ticket every couple of days. It would be nice to have stable internet for more than a week! Can someone please investigate why my internet randomly drops out?   After reading through the forum, I am beginning to suspect the Archer 1600 cannot handle the 10+ devices but no one at TPG can confirm. If it is, please take your modem back; refund me the money and I'll go get a better modem.   Thanks   ... View more