NBN outage yesterday & reported fault to TPG. Still have no internet connection for more than 24hrs. TPG technician called 2pm yesterday and no one contacted me for more than 24 hrs. NBN service resumed but modem not working. I have mentioned to the technician that modem may need to be reset but he chose not to believe me. Similar outage on 29/4/21 and was resolved by resetting the modem with the help of technician. Now I am still waiting for TPG to contact me. Is it something wrong with my modem? This time I am disappointed when I spoke to this technician, he seems he wanted to close my fault ticket and ignoring the problem. Can somebody help? ... View more

NBN outage since 10.30pm last night & still no internet connection or phone line. What is happening? ... View more

I am very disappointed with the NBN dropping out intermittently for a week. It was resolved after I called for TPG for support for a few times. It seems ok but come back again after tickets closed. What is wrong with my line connection?? Or what is wrong with our building connection to NBN. Very frustrating. ... View more

NBN disconnected this evening in the middle of a zoom meeting. Contacted TPG but referred to Nbn co. Is it a outage in Ryde area or only my address? How long will I wait for the service to come back? I have got another webinar tomorrow afternoon!!! ... View more