@Shane wrote: Hi @kuki , 8 ball pool   Welcome to the community!   Did you port the old number to your new TPG NBN Service? The normal process is we need to wait for the service to be installed before we can start the porting process. Porting of a homephone number can take up to 5 working days depending on the type of service you have (NBN, ADSL, Offnet).  On the other hand, if the PC is connected via Wi-Fi but not getting a connection you should reset to default settings the PC's network adapter settings and make sure to connect it first to 2.4Ghz's Wireless network to ensure Wi-Fi compatibility.   Let us know how it will go.   Cheers!  Hi, thank you for your answer I had the same problem, I will follow your advice ... View more