Hi,   My ADSL connection went down permanently after a failed attempt to install NBN equipment. Sequence of events up until today below:   1. Received a call from TPG a few days ago advising that my ADSL service will be disconnected in October due to arrival of NBN and offering to switch. Agreed to this. Was advised that installation will be a case of simple plug-and-use. 2. Received the NBN equipment yesterday. Installed per the instructions. The NCD failed to connect. 3. Contacted support, was advised that an NBN technician will visit to perform the installation. The nearest time slot available turned out to be more than a week away. Was given a recommendation to connect my ADSL modem back and continue to use the ADSL service in the meantime. 4. Upon connecting the ADSL modem found out that the ADSL connection wasn't working anymore and the modem was not detecting the phone line. 5. Contacted support again, was advised that tests show issues on the line regardless of the modem being plugged in or not (so not a modem/wall socket problem) and the issue needs to be escalated.   My question is - where do I go from here? Waiting for the NBN technician is not an option as 2 people in the household need to work from home and having a working internet connection is vital. Is there a way to resuscitate the ADSL connection or do I have to explore other avenues? (getting mobile broadband from another provider would be quicker than waiting for NBN that is not guaranteed to work either based on current experience).   Thanks and regards. ... View more