Hi Lisa,   Im just a random bystander reading this..   It's a shame that NBNCo / TPG still have NOT gotten you a NBN connection. (I looked up the address in most RSPs checkers) You are still SC12 - Jumpering required. (FTTB NBN)   I think NBNCo are telling you porkies in relation to why they cant get you connected. The fact that you even got a registered cabler in to look at the internal wiring and outlined and waited for the NBNCo Tech.   You still arent connected till this date.   Crazyyyyyyyyy, it should be a quick 5min job to jumper you onto the correct MDF for NBN.   If I was you, I'd be looking at other providers.   The fact that you are being charged a service for which is not active surely you can easily go to ACCC or TIO to lodge a complaint. ... View more