I am concerned after reading some of the horror stories on here that I will not be able to use internet in my new property for months. The previous tenant in my new rental property claims to have never received an NTD box and has not used NBN. When I spoke to NBN they confirmed that the property does have NBN and the previous tenant had been using it. Now I am without the NTD and no internet... how can I guarantee that TPG will ensure that NBN acts quickly to rectify this issue? I cannot afford to not have internet for long.
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