Are you able to check the speed at 2PM today and send us the screenshot of the speed test result? Please make sure to run the speed test on a wired device so we can get a more accurate result. ... View more

We appreciate you breaking down the issues, @Daniel_B. Apologies as well as we could not respond as quickly, as we try to attend to all the incoming issues raise here on our Community page.    I would recommend to speak directly with our Technical team to assist you with the connection issue.    I also realised that the drop outs you were experiencing were random, but it is best if their team can still check and run further tests on your connection.    May I know the most convenient time for you to receive a call?        Regards, Ahra_G ... View more