I am currently renting an apartment and about 4 months ago got changed over to the NBN. As i have had every intention of staying with TPG i signed on for an 18 month contract and had not looked back. Now i need to move home (need more space for a baby) and would like to move my current plan to the new place. There is confusion on whether NBN is available at the property or not as it lies on a suburb border. One page says there is NBN and then another says there is not. I have called TPG and they told me there is no NBN and they are not even able to offer ADSL2+ at the property either until at least 31st DEC. What are my options in this regard as TPG will continue to either charge me every month for a service that they can not offer or charge me a $350 fee for cancellation.
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