Hi @desantana1282    Welcome to the Community!   We've edited your post as it contains your account number. Please avoid posting any account information on a public thread as it may compromise your security.   Our sincerest apologies for the inconvenience due to the delay of the NBN service installation. We've chased this with our NBN Service delivery team and a case manager will be in touch with you today to provide further updates with your case.   BasilDV ... View more