Hi ClarkMaxon Remote connector?? I have no idea what you mean, sorry. ... View more

Cheers david64 If I have a breakthrough I'll let you know. Had a google around and heaps of people are having the same problem. Telstra's modems appparently have a "band steering" setting which needs to be turned off. However I can't find anything like that in the Archer/TP-Link settings. From one comment I am getting the impression it could be an SSID problem from the TV. As I say I'll post on here again if I find anything. Much appreciated. ... View more

@david64 wrote: Hi Sheoke. I am a user. TPG wouldn't assist with this. Really? Even though their new equipment via NBN appears to have caused the problem? Ok.   What I propose is to capture the traffic between the TV and router. Requires the TV to be connected by ethernet cable, and special software on your PC, and a 4 port hub (not switch) which might be unobtainable these days. The hub allows the PC to capture the data between TV and router. The capture would show the TV getting its ip address from the router and what it does when you try to run an app. You'd also need 2 ethernet cables.   I have ethernet cables but as you say, hubs are a little scarce these days. So you are suggesting a packet sniffer. I'll see what I can come up with. I may have a hub lying about somewhere.   Thanks again. Do you want to close this now?   ... View more

@david64 wrote: Hi Sheoke. From your computer, can you ping the TV? E.g. ping 192.168.1.103 That should prove that it is properly connected to the network. Yep it pings ok, which I would expect seeing it connects to my home wifi according to the TV setup screen (attachment file).   If the TV is 5 months old, any possibility of taking it back to the store and have them check it?   I bought it on eBay so I don't like my chances. The thing is if you google this problem lots of people are having this same problems across different brands. Very unlike Panasonic in particular to go faulty but of course it can happen. I suspect either the router or it's interface is the problem. So, are you a TPG tech? Should I ring TPG tech support?         ... View more

@david64 wrote: Hi Sheoke. Can't definitively prove the TV is getting to the internet or getting through NBN. WPS is an alternate way of connecting over wifi without having to use the wifi password. I didn't explain the URL very well. To use Safari via mobile data, you need the WAN ip address of your router, which is displayed in the router somewhere, and being dynamic, changes from time to time. (This is where DDNS is used.) Supposing it was 203.21.78.254. And suppose you had a web server which used port 80 (default http) and 443 (default https). This is where port forwarding is used. http://203.21.78.254 or https://203.21.78.254 but this is not useful here since nothing shows up in upnp list.   Ah yes, I'm with you now. No, no entries.   When you bought the TV, did you have to register yourself and it with Panasonic. Their server might be remembering you as being on your old ADSL ip address. No, don't remember doing that, unless it was part of the initial setup, but pretty sure not.   The only other investigation I can think of is rather technical and needs a little gadget and some fiddling with a PC. Hmm, looks like I need that gadget! :) Are you part of the TPG technical support team? If not, should I contact them?   Thanks once again,     ... View more

Thanks again for your help David. Here's what happened, or rather didn't...   When you download an app to the TV, is there any setup to be done for the app or does it just work? I cannot download an app because the TV isn't connected to the internet. All the apps (iView, Netflix, etc.) were/are all there so I have never had to download any before. The TV is only 5 months old. With ADSL just clicking an app connected it immediately.   In the router, goto Advanced>NAT Forwarding>UPnP and check it is enabled. Try activating some of the apps and refresh the Service List in the router. The TV might be opening some ports for the apps. Yes, it is enabled and there are no entries in the service list. Hit Refresh, still empty. Clicking an app on the TV does nothing.   If there are any entries, you could use your phone's mobile data (not wifi) to connect to the TV through the internet using the phone's browser. You need your current WAN dynamic ip address from the router. In the address field, try this: http://WAN ip address:port number or https instead of http. I tried putting http(s)://WAN 192.168.1.103 into my iPhone Safari address bar but it didn't understand it. Just did a search instead. Same with Duckduckgo browser. Isn't WAN for the outside web, rather than my side of the wifi router? One thing I have noticed - nearby routers are showing they have WPS enabled but mine isn't. I tried enabling it but it made no difference. A real mystery. Looks like my new SmartTV is now a DumbTV thanks to NBN.   Cheers     ... View more

@david64 wrote: Hi Sheoke. Does the TV have a built-in browser to access internet independently of the Panasonic apps? If it does and you can get to, say, www.youtube.com, it means the TV is ok. No, I'm afraid it doesn't. I have seen somewhere all the apps/widgets maybe have to be reset but I can't for the life of me see how NBN would have caused this necessity. Maybe a firmware update via USB? Anyway, I will try again tomorrow.   Thanks so much for your help. ... View more

Firstly, please enter the Network Setup option on the television and run the Connection Test. With the error code '008,' it should fail the last point.   Thanks so much SteveK.   All I have is the Quick Setup or Custom Setup options with the result as seen in my attachment. I don't appear to have any other facility like a specific Connection Test with the use of error codes at all. But I will try all your other settings to make sure. What I don't understand is why it all worked on ADSL2+ but not on NBN and also on the 5GHz band.   Cheers, ... View more

Hi david64 Thanks for your response. Yes, all the IP settings are the same. DHCP, Gateway and DNS 192.168.1.1, Subnet Mask 255.255.255.0 As I say, it's connecting to the router ok. See attachment.   I saw on Telstra I think, one guy tried to contact Panasonic and when he eventually did they apologised and said they'd get back to him (right!). 2 weeks after the time of his post he was still waiting... I have noticed that other people with Samsung TVs are having the same problem since NBN went in. They are also getting the 008 error. Looks like a media box might be the next option. Pity though given content streaming was why I bought a "Smart" TV in the first place.   Cheers, ... View more

Here is the Panasonic Network screen.... ... View more

Thanks SteveK   Yes, done that several times. Still no go. It conects to router perfectly but can't seem to access a server on the other side of it somewhere. Hence, 008 error.   Cheers ... View more