Good morning, I received my modem today for my new NBN plan that I signed up for last Friday. I received only the modem and no NBN box, therefore am unable to connect. The woman I spoke to on the phone assured me that I wouldn't require any installation, and that I'd just be able to plug the devices into the phone line and it would work. Can't do this without the NBN box though. Any help would be great. Thanks.
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