Hi @mgeorge101    I've responded to your previous post here.   Cheers! BasilDV ... View more

Hi @mgeorge101    You have the option to purchase a third party modem that will meet your criteria. Please note, if you are under the NBN FTTN/FTTB/HFC/FTTC technology, which the handset is required to be connected directly to the modem/router. The VoIP service will not work if you're going to use a third party modem/router.   BasilDV ... View more