Hi @David66   We were able to locate your account using your community details and learned that you are enrolled in our NBN12 Standard plan. If you want to improve your Download speed, then you have the option to upgrade your plan to our best selling NBN50 plan, which has a typical evening speed of 46.0Mbps.   Here's an article on How to Change NBN Plan Online via TPG My Account.   Stay safe. BasilDV ... View more