Hi @gopal_reddy,   We're sad to know that you're having latency issue while playing Apex Legends. We'd like to confirm if you have tried to connect on designated service for Australian Region if so, please post the latency details on this thread for the additional reference.   Also perform the troubleshooting below and send me the screen shot of the test result together with your account details (Username/Customer ID together with the address on file).   For reference: How do I private message (PM) in the community   I. CONTINUOUS PING: To conduct a continuous ping, ensure that none of your other PCs are doing internet activity. Open up the command prompt of one of your PCs. Type the following in "ping <IP address> -n 1000" without the quotations. ping 192.168.1.1 -n 1000 ping 10.20.22.148 -n 1000 ping http://tpg.com.au -n 1000 Wait for the test to finish and for the PING STATISTICS, found at the end, to show up. Save the screenshots. We should have 3 ping test results. II. TRACE ROUTE To conduct a trace route, Open up the command prompt of one of your PCs. Type the following in "tracert http://tpg.com.au" without the quotations. EXAMPLE: tracert http://tpg.com.au Perform another trace route to your game server. Save a screen shot of the traceroute results. III. SPEED TESTS: For speed tests, please run the speed tests at : http://www.speedtest.net Please just get a screenshot after the test is complete. Please don't forget to indicate the timestamps for these tests. and send all the screen shot of the test result.       Thanks for raising this to us.     ... View more