Hi, I have been told that there is a line fault but I am not able to provide access to technician till August, is there a way to try to resolve the issue remotely or reset the system which might fix the no connection issue? ... View more

Hi all, I am currently out of town and for the past few days all the devices gone offline, is there a way to restart the router for nbn connection remotely? ... View more

Hi, I received nbn modem but there is no connection box in the unit. i have the coaxial port on the wall. can you please send the connection box urgently or if it is shipped provide a status ... View more