We're truly sorry for the inconvenience the connection issue is causing you.
NBN technologies such as FTTN and FTTB are affected by the infrastructure limitation of the legacy copper network, thus directly affecting the attainable speeds as well the stability of the connection.
However, we understand that your speed is not stable and this matter has already been raised to our Engineering team for investigation and to check what can be done to improve your connection.
Updates will be provided as soon as it becomes available.
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