TPG Community

dl2276 · ‎03-05-2021

Hi BasilDV, Thanks for the reply. I think the issue has resolved as emails are once again being received. Thank you.

dl2276 · ‎02-05-2021

Hi there, I have a tpg.com.au email and it seems to be blocking messages from hotmail.com. Below is extract of bounce back message received from hotmail.com: Diagnostic information for administrators: Generating server: HK2PR01MB3396.apcprd01.prod.exchangelabs.com Receiving server: HK2PR01MB3396.apcprd01.prod.exchangelabs.com Total retry attempts: 14 5/1/2021 10:14:54 PM - Server at HK2PR01MB3396.apcprd01.prod.exchangelabs.com returned '550 5.4.317 Message expired, cannot connect to remote server(421 Service not available, closing transmission channel)' 5/1/2021 10:07:28 PM - Server at tpg.com.au (27.32.32.10) returned '450 4.4.317 Cannot connect to remote server [Message=421 Service not available, closing transmission channel] [LastAttemptedServerName=tpg.com.au] [LastAttemptedIP=27.32.32.10:25] [SG2APC01FT008.eop-APC01.prod.protection.outlook.com](421 Service not available, closing transmission channel)' Thank you

dl2276 · ‎01-12-2020

Hi there, Can someone please contact me to help resolve this issue with sending emails. I have reset password and it doesn't resolve the issue. I am able to send emails using webmail. Thanks,.

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Re: Undeliverable email - incoming

Undeliverable email - incoming

Server error 535: banned from using SMTP AUTH due to previous abuse