Hi @justbrando   We sent out notifications to our customers regarding the $5 increase. If you did not receive it, then we may need to investigate it, but the price increase will still be applied.   In order to discuss this further, shoot me a PM with your TPG username or customer ID number and will escalate it.   BasilDV ... View more

I will do that thanks. ... View more

Hi @drcool, are you able to send us your TPG account details so we can look into this further? To send a PM, please refer to this link:  How do I private message (PM) in the community ... View more