Welcome to the Community!
We've edited your post as it contains your mobile number. Please avoid posting any account/personal information on a public thread as it may compromise your security.
The payment that was used is direct debit, which takes 3 to 5 working days to be cleared in the bank. This has caused the delay in refreshing your mobile service.
We understand that the service is now working within specification and if you need further assistance, please let us know.
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