Hi @dennisTran102    We've responded to your previous post here.   Let us know if you need further assistance. BasilDV ... View more

Hi @dennisTran102   Welcome to the Community!   We were able to locate your account using your community details and reviewed the installation update. We understand that you've been in touch with our NBN service delivery team and was advised that the installation was held. This is due to the an NBN Co Core Network Shortfall, a new lead in cable via conduit will need to be installed from the network boundary point to the property entry point.   Further updates with the order will be given by your case manager as soon as it becomes available. We apologise for the inconvenience.   BasilDV ... View more