You're not entitled to have a Static IP because it was on your last service. I disagree with this last comment. The NBN changeover should be service for service because we are being forced to change. If you had static before you should have it now, preferably with the same address, at the same price or less.
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The same issue applys in Safe Mode and Normal Mode. 3 Agora 6+ Phones, all have the same issue. I'm going to try a different brand of router. TPG initiated the disconnection of my ADSL 3 weeks before the NBN connection costing me a small fortune in mobile internet bills etc while at the same time cancelling my initial application to switch due to email failure and no attempt by TPG to follow it up. Multiple emails sent by TPG not recieved by myself. The NBN technician they sent around sent the NBN down the wrong cable pair leaving it to me to change all my terminations coming in from the pit. He told my wife to call a phone tech to fix the problem he created. The tech also demanded to allowed onsite at 10am when he was booked for after 1pm forcing a early return home. I am a tech but the job would have cost most people at least $150. As a follow up I discussed this with 2 other NBN techs today. NBN must deliver a tone to the first point. Our tech only delivered to the box. The router which they supply doesn't work with 3 mobile phones which means I am up for more money for another router. Estimated cost $200-$300 plus. My children can't read their work rosters and homework with the current setup. Can't use their phones at all. Worse now than when we had no internet. TPG operator assurred me everything will work as per normal. Why is TPG supplying equipment that doesn't work with all modern equipment? The phones have no issue with any other routers we have tried (7+ routers) Is anyone at TPG competent at their jobs??? I am regreting the change to TPG already and the NBN only got connected today.
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