We recently received the email about complimentary super fast speed for six months which has not taken effect despite the start date having passed.. but our problem is that we are on the NBN 50 plan and our speeds are always hovering around 22mbps. Can someone from TPG please tell us how we can rectify this or if our  TPG equipment and the HFC connection is not capable of 50 mbps then surely we should not be paying for a 50 mbps connection? ... View more