I requested the installation of internet at xxxxxxxxx.
The service was initially scheduled to be installed on 1st October 2018 but on 27- Sep a TPG guy call me and told me that the will rescheduled the installation to the 10 October they did not give me a real reason for that. On 10 October I was a my house waiting for Telstra all the day but no body came here and no bodi call me.
Then, on 12nd October a Telstra technician called me in the morning saying that he will came to my house in 2 hours. At moment I was working and my wife was at home. The technician told me that he will call me later or came the next day.
So, no body came that day also and my wife was waiting.
After that day I have not call from TPG. PLease if you are unable to install the service I need the full refund of my money other ways I am going to complaint on the Fair Trade NSW.
Please I need a response soon.
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