We're able to locate the service and confirm that the SMS is nothing to do with the account, we suggest to ignore this as it is a possible scam.   For more details on how to handle this kind of SMS/Phone call see the link below.   https://community.tpg.com.au/t5/Broadband-Internet/How-to-Handle-Scam-Calls-Emails/m-p/34516/highlight/true#M13057.   ... View more