Not sure what should be happening here, but this is the most wowefull thing I have seen with a major provider. I am a very, very old oldy, and started when IT was called "Data Processing" way back in 1968.. Now am retired these days. Have been with TPG for most years when living in AU home city, and also paying monthly to keep facility at going when away overseas... To not have redundancy system and back-up in the old days was similar to criminal activity, so we were always aware of that, so downtime could never, ever happen to this degree... Is is woweful what money and overseas back-up has done to the Australian industry I grew up with... Sham Shame Shame IPG..
... View more
I have had ADSL2+ with TPG for many years, and last week actioned a move to add the home phone bundle during last week. Advised that all will be completed remotely in another 7 days, and then porting home phone may take 3 or 4 days. Duing porting told that can make outgoing calls, but incoming will be diverted and we will get sms to retreive calls .. Thats understood, BUT today, (Sunday, and porting is supposed to start in a week), my home phone is OK outgoing, but no calls coming in... Should I report this to Telstra?? OR.. Has part of the porting process been already done and left me in limbo ???
... View more