This is getting beyond a joke, I had to sign up to TPG community using another email since my TPG is not working. How can your company not have any sort of communication proticol for outages to this extreme. I am a long time TPG customer and have only had minor issues up until now, this is just absolute crap from a major player in the Australian provider market. At least give us details on what happened and what losses of information are expected and timeframe to fix the problem. You must know the magnitude of the potential loss by now, give a most likely outcome on the above points, grow a set and be proactive in communicating. Very unhappy customer. Is there any recourse customers can take for data loss.
... View more