I have exactly the same issue with email messages from Computershare not being received. What gives?? Likewise, Computershare has sent me numerous hard copy letters telling me that they have attempted unsuccessfully to message me, even though they definitely have my correct email address. Extremely frustrating! What is the solution to this issue?? Not good enough!! ... View more

Yes, I totally agree with ozione69. The proposed change by TPG amounts to a breach of contract with all of their customers who have signed up for an internet service which includes the provision of email accounts. I would encourage all affected others to do as I have done in making a formal complaint to the Telecommunications Industry Ombudsman. If customers merely go along with the changes TPG have proposed without lodging any formal protestation, then they will have been 'walked over' and TPG will have achieved its 'steamroller' approach in attemptibg to absolve itself from any expected responsibility to its customers. Certainly, TPG's customers cannot be blamed if their ultimate response to this proposed change is to walk away from this irresponsible service 'provider' which has shown a total disinterest in the value of its customers expectations. ... View more

Many thanks, David. Yes, it's working now. Much appreciated! ... View more

Yes, I have the same issue. VERY ordinary! ... View more