Hi @Ciarann,    Recent update on your account indicated that an Accounts Specialists has been in touch and assisted you in changing the modem delivery address.    Further updates should be provided via phone call or SMS.    To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app     Regards, Ahra_G     ... View more

We're truly sorry for the inconvenience this is causing you, @Ciarann.   Our Logistics Team is already closed for tonight however we'll chase the status of the modem delivery with their team tomorrow, 22 April 2021.   We'll be in touch for any further updates available.      Regards, Ahra_G   ... View more