Hi Ahra,   Thank you for your thorough explanation on the different types of dropouts. How can I assess and eliminate whether or not my dropout is a wireless dropout issue (dropout 2)? We are having trouble with our internet connection again since last night after dinner. I had a look at dropout 3 - nbn outage, no outage detected from search. Just not sure how to have a look at dropout 2. Can you please enlighten me with your knowledge and investigate my connection woes further? ... View more

Hi again,   Unfortunately my internet has been constantly dropping out again as of today. We received notification of nbn maintenance planned for 25/05 10:30am-2:30pm but internet is not even working today. We would connect for a few minutes then drop out and repeat. Can you have a look into this at your earliest convenience please? Thank you.  ... View more