sorry for the delay ive been away i have now installed Cat6A cables from nbn box to router and from router to local computer and the speeds have not changed. I have rebooted the nbn box and the modem.
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Hi i have recieved this email below from firstname.lastname@example.org the latest of a few promising superfast nbn, i have tested my speeds over the past month and im still getting my slow 40 - 70Mbps speed even when im on the 100Mbps plan is this email genuine or just Phishing? Previously we communicated to you that your service was being uplifted from 6-April-21 to 6-Oct-21. We noticed some customers had delays to this uplift and have extended it accordingly. Your service will remain on the uplifted speed until 13/10/2021. After this date your plan will revert back to NBN100, you will not need to do anything. For more information about the nbn™ Home Superfast plan, please see the NBN Key Facts Sheet and our Critical Information Summary. Please note: Most modems can handle the estimated Typical Evening Speeds delivered by TPG nbn™ Home Superfast, however you may need to connect devices via Ethernet cable instead of WiFi if you have an older modem that isn’t performing well. More information and list of compatible modems is available here. If you have any questions, please call us on 1300 993 011 and we’ll be happy to help. Kind regards, The TPG Team
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