Just came off the phone with TPG. I was advised that my call is recorded. I advised the representative that that I will then also record it upon which she advised me that that was not allowed. I insisted and advised her of the law here in Australia that if you have a one party recording the other party has the right to record it aswell. She advised me that she is not aware of the law in Australia. I then advised her that its the Law that she knows the law and that not knowing the law is no excuse. She advised that if I also wanted to record the conversation that it is TPG's policy to disconnect. She disconnected. This (and my recording) will go to consumer affairs. Dodgy stuff.
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