I received an email stating that my install was to be 24/4/21. I immediately rescheduled for 29/4/2021 but received no reply or confirmation. My account appeared to be locked as i could not check the installation date. I waited at the premises on both days and did not see a technician nor did i receive a phone call, a text or an email.   I called tpg on thursday after i waited and was told it was my fault for not having confirmed the confirmation of an email i never received or some such. The operation said she would look into it and call me back. They never did. The Call reference number is 63513036   I called again on Monday 3/5/2021. The first operation took all the deatilas again and asked me to hold the line, which immediately went dead. Two subsequent calls were of such bad quality that the operators hung up, On the fourth attempt I was able to talk clearly with an operator who assured me that they would resolve the problem by cancelling my installation and then reestablishing it and that i would receive emails at each step. I begged the operator not to close the Call reference number 63513036 untill such time as the problem was resolved. M account still says that installation is in progress but I have received nothing by way of any notification and am getting pretty agitated. I would complain about the service except there isnt any. ... View more