Hi team Is there an outage in Glebe 2037? Haven’t had a connection since 5pm. I have turned my modem on and off and unplugged and plugged in the phone line. Tried reboot. Tried to reconnect to DSL from modem GUI. Just over 2.5 hours without internet. ASUS modem says that the network cable is disconnected but I have triple checked and tried a different cable from wall to modem. Any ideas or news? Cheers Phil ... View more

Hi team Normally we have over 14mbs download. Currently it is down to just under 6mbs but the upload is only 100kbs which is making internet browsing and streaming next to impossible. I’m currently posting this using 4g. I’ve isolated the hardware, tried different modem, filter, no filter, phone lines all to no effect. Tried reboot first as well. Waited on the phone for 15 minutes but gave up, apologies but I had other things to do. Unable to complete the speed test on your website. Around 2.5mbs download and zero upload with pings 155 to 242. Is there a current known service issue. In any event the dropouts are much more frequent over the past 12 months and appear to increasing. Thanks in advance for any advice. Ps can not attach photo files from iPhone as the JPEG extension is not permitted. Sigh. Phil ... View more