I had two TPG mobile numbers. And I canceled one number on the morning of July 4th. I also received an e-mail that confirmed the cancellation. However, TPG took $25 from my bank by direct debit. I asked for a refund through a phone call, but I didn't receive a confirmation e-mail or text message. Please send me an e-mail or text about the refund process. ... View more

My account is linked to mobile and nbn, so I have to get a discount and charge $20 but TPG charged $25 twice. So I was promised to get a $10 refund after several calls. But I still haven't been repunded. I'm afraid I'll be charged another $25 even next month. When will I get a refund? ... View more

I can log in, but I can not change my contact details, payment details, and password too. Even I can not change my mobile plan. How can I do now for it??! ... View more