Hi,   I called tpg moving home team last friday december 17, 2021 and was advised it will be activated on the same day by afternoon. we moved to the new location and setup the modem by night time and it's not working. i called tpg and they said it is still pending. it's 3rd day now and still no internet. the service is still active in the old address. Please help. ... View more

I just upgraded from NBN25 to NBN50 but my upload speed is the same as NBN25 with an average upload speed of 4.5mbps. I was informed that I should be getting up to 20mbps upload speed if I switch to NBN50. Please help. ... View more