TPG Community

Get online support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask a Question

About DavidA

since ‎16-09-2021
‎23-09-2021
DavidA
Level 2

Re: Superfast no so fast

by Level 2 in Broadband Internet
‎16-09-2021 11:10 PM
‎16-09-2021 11:10 PM
Thanks BasilDV,   I am plugged directly into the modem via a 2m CAT6 cable.   I Have just run another speed test (with only 1 pc connected to the modem) and I am getting 64.1Mbps Down/23.6Mbps Up.   Any further ideas to try, as I think the next thing is to get NBN in to check the link.     ... View more

Superfast no so fast

by Level 2 in Broadband Internet
‎16-09-2021 02:35 PM
‎16-09-2021 02:35 PM
Hi, I switched to superfast about 10 days ago but since then the fastest I have seen using the TPG speedtest is 70Mbps in the middle of the night with onlt the modem plugged in all other devices disconnected. I have rebooted everything but I do not get faster than this.   I am on HFC with an Archer VR1600.   Previously when I was on the trial 100Mbps plan I regularly got more than 100Mbps.   Should I log a ticket with support or just switch backto the 50Mbps plan I was on ? ... View more
Latest Tags
No tags yet