Hi @sylk007,    The normal Wi-Fi range of a modem can be up to 10 meters.    You may check out the articles below which you may find helpful:    • Troubleshooting a Slow Internet Connection • Easy Steps to Improve Wi-Fi Connection In Your Home • Wireless Channel on your modem - what is it and why should I change it   If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.   To send a PM, please refer to this link: How do I private message (PM) in the community     Regards, Ahra_G ... View more