No home internet for a week today. Have submitted many tickets just to be told the issue is fixed a few hours later via text message. Finally got a technician booked just for them to not show up because apparently nothing is wrong with my internet. Am sick of jumping through hoops and being put on hold for hours on end. Please provide adequate support to your paying customers. As if I’ll be made to pay for a service that doesn’t work. ... View more

Since this Friday, the 15th. Our modem has been unable to connect to the internet. Seems to get caught up on DSL flashing and if by chance it makes it past that no internet light at all. Have tried every option in the help articles. ... View more