I've accepted the 5G-generic bull** as a solution, but seriously, could your web devs make it any more unituitive?  I shouldn't ask, because they'd obviously see that as a challenge. I've worked in web design, software testing, UI testing/validation for more than 15 years and this whole moronic, unituitive, useless workflow is among the worst I've ever encountered.  It's the classic "to find what you need to know, you already need to know it!"  I have some expertise, obviously not a ducking enough to be able to navigate this impenetrable maze, and I was defeated.  I hate to think how others manage - I strongly suspect they don't.  No doubt your web devs would classify that as "Working as intended". I suggest you push a suggestion to management that they fix this **ing nonsense of a design and workflow!  Sadly, no doubt they won't give a **. ... View more

Hi @Option1   Currently we are looking at a stable connection for almost a day now.   To make sure that your service is checked real time and identify the cause of the dropouts, you may need to call our Tech team on 13 14 23 Option 3.   You may also provide us your preferred time and best number to be contacted by our Tech team for further troubleshooting.   BasilDV ... View more

How useless are you people? The issue is widespread and constant over months and all you do is flounder, flubber, deny, deflect, blame NBN, blame users.  One thing you DO NOT do is FIX IT! ... View more

We don't pay NBN for this crap service, we pay TPG.  Stop trying to shirk responsibility! ... View more