Thanks David. Today I pinged on wifi and Ethernet cable to router and extender and saw very little difference round-trip min/avg/max/stddev = 7.277/8.358/13.611/0.881 ms……..cable into router round-trip min/avg/max/stddev = 8.607/10.655/22.275/2.120 ms……. Wifi to extender Now that I know how to do this I will repeat it at busier times and when dropouts occur Thanks again for advice and introducing me to ping. This led me to other helpful advice eg Make sure to test all other possible latency culprits on your network before you plunge into investing in new hardware. https://www.minim.com/blog/understanding-the-wifi-ping-test-how-to-reduce-lag-in-your-home-network I will report back how I go To answer questions I realise problem when new sites won’t open. The internet Access indicator on computer says connected,secured. I click disconnect and then connect and am able to open new site. Dropouts during zoom calls usually last less than a minute but sometimes I have to disconnect & connect to get back into meeting ... View more