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optim · ‎06-12-2021

@BasilDV wrote: Hi @optim Welcome to the Community! We've created an article that will guide you on how to top up. Your Home Phone Optional Prepaid Balance We tried to search for your account using your community details to no avail. If you need help topping up, please send me a PM with your TPG username or customer ID number to assist you accordingly. BasilDV Thanks for the link. Can I just say that the fact that, "There is no automatic top-up", is REALLY ANNOYING. Why not? How hard can it be?

optim · ‎06-12-2021

Was going to borrow a different phone to test if that was the problem but it came good again. Definitely not credit related but still a mystery.

optim · ‎29-11-2021

I get dial tone and the number send but at the point of connection, I get a continuous error tone. Traceroute shows the internet is up. It feels like I've run out of credit but my account shows there's still over $2. That should be enough to make a local call, right? If it's not credit, I've not a new tecnical fault. It it is credit, how can I set an auto top-up on my account? Either way, it's very annoying.

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Re: NBN Phone stopped working but internet is working

Re: NBN Phone stopped working but internet is working

NBN Phone stopped working but internet is working