Received a replacement SIM. Using instructions on the TPG letter that came with the SIM On my PC 1. logged in to my account 2. Found a new dashboard (not the old menu as detailed in the letter) 3. Found NO place to register my new SIM 4. Searched for help: no help 5. Though trial and error founf if I pressed the "switch" icon I could activate the old menu 6. Went to the "View all mobile service accounts" as instructed on the letter 7. Only thing there is "Transferred to Novus" 8. Checked help for that 9. Apparently a similar problem for months: no fix offered. Wondering how you guys are still in business if no one for the last x months can register their new SIMs Can you help me?
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