I apologise, you feel that way. We suggest to contact the postmaster directly as we do not have the access to perform a troubleshooting with the issue affecting the e-mail.
Thanks for checking.
FYI access to webmail is still slow , even after reducing the number of emails in my inbox
(a suggestion I found on Dr Google).
I did not reply to your earlier email because
1) no suggestions to remediate the issue were made
2) instead the onus was put on me (the customer) to resolve the issue by contacting TPG via postmaster
or to terminate the service
Especially, the "cavalier attitude" (ie saying : "take it or leave it") of the latter was dissapointing after many ... many years of being a customer of TPG.
Cést la vie .....
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Hi @wilja ,
I responded to your post located here. I will wait for your response to the original thread to avoid redundancy and confusion.
Over the last month or so I am experiencing problems accessing TPG webmail ; either access is impossible or extremely slow ..... when slow the error is .... sever error : Connection closed ..
Before one says --- it must be at the user end (ie me) ... I have to point our that it does not matter whether I use wifi or a mobile network ..... all extremely frustrating . for instance I nearly lost a contract that required a digital signature because I could not access my TPG webmail;
Any suggestions welcome before moving to another provider
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