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About Collingwood

since ‎11-12-2021
‎20-12-2021
Collingwood
Level 2

Re: Settings for TPG NBN HFC for Netgear Orbi RBK853

by Level 2 in Modems and Devices
‎20-12-2021 09:51 PM
‎20-12-2021 09:51 PM
Thanks I have managed to get the system up and running after several reboots and factory resets. I found its best to leave the router to reset for between 5-10 minutes - go figure! Only one ethernet port on the router will work at any one time. As a consequence I have installed an ethernet switch to that port. It's keeping me going, but its less than satisfactory. The ethernet ports on the statelites are working although I'm only uising one port on one of the satelites. ... View more

Re: Settings for TPG NBN HFC for Netgear Orbi RBK853

by Level 2 in Modems and Devices
‎12-12-2021 08:16 PM
‎12-12-2021 08:16 PM
Thanks David64 I will do as you suggest. I have factory reset and rebooted on several occassions. A web search finding many others with the same problem and no clear solution suggests there maybe either a deep firmware fault (I have updated) or faulty ethernet ports on the router. However I suspect its a tame overlooked setting hidden somewhere I have overlooked. I appreciate the time. Many regards.   ... View more

Re: Settings for TPG NBN HFC for Netgear Orbi RBK853

by Level 2 in Modems and Devices
‎12-12-2021 03:22 PM
‎12-12-2021 03:22 PM
Thanks for that. I have set the VLanID at 2 and priority 0 It automatically opts to select Wired Ports and Wireless at All   After rebotting several times I have managed to connect to the internet. The wireless connection is fine. Unfortunately I can't get any love from the routers' Ethernet ports. I can get a lan connection from the statelite ports, but nothing from the router ports which is where I need access. Any thoughts? ... View more

Settings for TPG NBN HFC for Netgear Orbi RBK853

by Level 2 in Modems and Devices
‎11-12-2021 06:36 PM
1 Like
‎11-12-2021 06:36 PM
1 Like
Hi I'm attempting to install a new Netgear Orbi AX6000 model RBK853 and can't get internet connection. After a failure in the TPG supplied modem router I successfully connected an old Nighthawk. The same settings don't work on the Orbi and TPG inform me I have the correct settings and that they can't help any further. It's got to be  an incorrect setting. I have the correct TPG login ins and changed the default VLAN ID from 10 to 2, PPPoE, etc. The netgear app can't do an auto setup and the manual setup on the app is asking me for settings that TPG say they wont give me and I suspect its not going to be the issue here. The community post on settings for older Orbi models don't assist. Maybe it was a mistake paying $1,800! Any assistance would be appreciated.   External IP address: Gateway IP Address: Subnet Mask: DNS Server:   ... View more
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