How do I cancel my internet service? For anyone wondering - this was the actual result (that could easily be listed on there website FAQ): Hi @Bamtori, Welcome to TPG Community and we're sorry to learn that you are cancelling your service with us. You may send a formal written request to cancel@tpg.com.au and ensure to include the following: Username or Customer ID Number: Service Phone Number: Service Address: Full Name: Reason of cancellation: Date of Cancellation: Agreement to 30 days notice (Yes or No): Let me know if you require further help. Regards, Angeli ... View more