Hi on Thursday 2nd April I contacted TPG regarding an issue of my old slave email accounts. Up until this day they were working perfectly for the last 7 months. For some reason all my slave email accounts from my old account are now not accessible. I contacted TPG chat at 8:07am and stayed in chat till 6:06pm that night. I spoke to Richard, Peter, Marc, Liz, and Danilo. All very helpful and understanding of my dilemma. But nothing eventuates from this. I have all 5 transcripts saved. I have been a TPG customer for over 10 years. I found this whole experience shattering. What is upsetting is I was told by Danilo that I would get a phone call on my mobile the very next day. That never happened. The reason why I need those emails is I have two disabled kids that rely on services attached to those accounts. This has been a total nightmare. I don't know what do now, or who to call?
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